
Improving digital experiences across the BT product family
The Whole Home Wi-Fi product family by BT provides intelligent, seamless and superfast wireless technology that covers a customer’s entire home.
KD’s challenge was to improve the intuitive user experience for the Whole Home Wi-Fi control app. We were tasked with rationalising the user interface and modernising visual assets for both iOS & Android platforms.


Quick, effective results
Our streamlined approach meant we could audit, build and deliver in just 12 weeks. Through research, digital design and collaborative partnerships, we rapidly delivered a human-centred design, breathing new life into the user interface assets.
By creating app wireframes to articulate improvements, we’ve helped BT build a brilliant user experience across the Whole Home Wi-Fi product family.