Examples of the BT app

Improving digital experiences across the BT product family

The Whole Home Wi-Fi product family by BT provides intelligent, seamless and superfast wireless technology that covers a customer’s entire home.

KD’s challenge was to improve the intuitive user experience for the Whole Home Wi-Fi control app. We were tasked with rationalising the user interface and modernising visual assets for both iOS & Android platforms.

BT WIFI At Home app
iPhone UX layout of BT home wifi app

Quick, effective results

Our streamlined approach meant we could audit, build and deliver in just 12 weeks. Through research, digital design and collaborative partnerships, we rapidly delivered a human-centred design, breathing new life into the user interface assets.
By creating app wireframes to articulate improvements, we’ve helped BT build a brilliant user experience across the Whole Home Wi-Fi product family.